Domino WAN case study
THE COMPANY
Domino Printing Sciences is a world-leader in ink jet, thermal, laser, and print & apply technologies offering total coding and printing solutions. Variable data such as bar codes and traceability codes are printed onto products in diverse industries, including the food, beverage, and pharmaceutical industries.
Domino is a UK company with headquarters in Cambridge. Founded in 1978, Domino has established a global reputation for the continual development and manufacture of its total coding and printing technologies that set new industry standards in quality and reliability.
In 2008, Domino Printing Sciences plc achieved a turnover of £253.4m million. The company employs 2,000 people worldwide and sells to more than 120 countries through a global network of 18 subsidiary offices and more than 75 distributors. Domino's manufacturing facilities are situated in Canada, China, Germany, India, Sweden, UK and USA.
THE CUSTOMER'S CHALLENGE
Domino recognised the need to go to tender for their Global WAN, and engaged The Network Collective to help focus and streamline the procurement process. Domino were looking for a service provider who could deliver both a network refresh to incorporate new technologies, and provide significant cost savings on their existing WAN.
THE NETWORK COLLECTIVE APPROACH
The Network Collective ran a full Managed Procurement process for Domino, including writing the Request for Proposal (RFP) document; scoring suppliers' responses to the RFP; organising and running supplier presentations; running a Best and Final Offer (BAFO) round; and negotiating the final contract once Domino had selected a Preferred Supplier.
Throughout this process The Network Collective worked closely with both Domino and the suppliers to ensure that we achieved the very best possible commercial and contractual terms; that the WAN procured was the most appropriate design for Domino's purposes; and that we secured market-leading ongoing services and management tools.
As a result of The Network Collective's involvement in Domino's WAN procurement, Domino were able to refresh their network, add backup to half the locations which previously had none, and achieve a 12% cost saving on the WAN as a whole.
THE CUSTOMER'S VIEW
"I was delighted with our engagement with The Network Collective. They helped us achieve great results quickly and efficiently, and represented a tremendous Return on Investment. I would have no hesitation in recommending them to other companies, and am sure that we will use their services again."
Dick Wallin, IT Director
