by admin | May 14, 2024 | Articles
Overcoming the Barriers to AI Adoption in Your Contact Centre As always when new technologies first arrive, it is easy to get swept up in the hype and believe both in the transformative power of the new, and also to feel that you and your organisation are uniquely...
by admin | Jan 10, 2024 | Insight
Insight Article: What Does AI Mean for Your Network? 2024 is going to be the year when AI goes mainstream. We all know this because of the hundreds of articles written in 2023 telling us, probably half of which were written using AI in the form in ChatGPT. However,...
