Job Description: Account Director

Job Title: Account Director

Reports to: Chief Revenue Officer

Description: Targeted on new business, account development, responsible for lead generation, lead management, sales calls/meetings/presentations, proposal writing/presentation, negotiation of terms, closing deals. Work with the wider TNC team to ensure high levels of customer satisfaction with current projects 

To apply: Email [javascript protected email address] with your CV, a covering letter and salary expectations.

Sales

• Engage with current and prospective customers of TNC to generate sales by securing engagements for TNC’s services
• Attend (by call, video conference and face-to-face) meetings with new and existing accounts, with the aim of identifying and qualifying sales opportunities
• Prepare, write and present proposals in response to these sales opportunities, ensuring they comply with company guidelines and fees have been approved by the Chief Revenue Officer or CEO
• Responsible for developing and executing the closing plan for these proposals, including leading any negotiations, development of necessary documentation (e.g. Statement of Works etc.)
• Create, manage, and maintain a realistic pipeline on SalesForce, and update the CRO on the status of the pipeline at an agreed frequency
• The number of deals to be closed per annum will be based on your overall targets as will be set out in your annual commission plan

Lead Generation

• Own, manage and be involved in all steps in the lead generation process, from prospect identification, sourcing appropriate target contacts, developing and executing bespoke calling, marketing and event programmes
• Responsible for all lead generation and prospecting activity in your allocated accounts
• Use a wide range of tools and techniques to develop your prospects, including:

Account Management

• Develop, manage, and extend TNC’s relationships within your allocated accounts, and thereby identify and close new sales opportunities
• Act as the champion for your accounts within TNC, so ensuring the success of engagements sold
• Track key data points for each account (highlighting triggers for relevant activity at appropriate times for each account)
• Develop account development plan for each account, including offering your accounts access to TNC’s insight via white papers, webinars, breakfasts, Executive Briefings etc.

Project Management

• Attend weekly calls with Consultants where appropriate
• Oversee the successful delivery by the consulting team of a range of projects and project types (including those in the areas of strategy, procurement and in-life management), across a number of customers simultaneously
• Demonstrate a range of commercial, technical, procedural and process, inter-personal, negotiation and advisory skills to a variety of customer personnel

Account Liaison

• Produce high quality customer-facing documentation at relevant periods during sales and project delivery phases
• Manage customer expectations throughout each engagement
• Ensure contact plans are in place for the wider customer base
• Ensure high levels of customer satisfaction

To apply email [javascript protected email address] with your CV, a covering letter and salary expectations.