Hosted by TNC's CEO, John Waterhouse, and CTO, Craig Northveth, Down The Wire Podcast brings you Episode 3: The Future of Contact Centre and Customer Engagement. Contact centre leaders are facing a new set of challenges in order to fulfil their operational and strategic objectives. These challenges are driven by a combination of customer... Read More
With the launch of the iPhone 12 recently, there has been a huge amount of coverage about 5G and whether t... Read More
As a result of Covid-19, almost all organisations have seen a seismic shift in the way they operate and organise... Read More
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