If you are concerned that you are not getting the most out of your telecoms vendor, it is best to take action. The traditional structure for engaging a telecoms contractor is low on contact, high on frustration and tends to produce much more conflict than innovation. It is a relationship that can seem geared towards wastefulness.
Vendor management offers a new approach to managing this relationship without increasing pressure on in-house resource. A vendor manager will build a long-term strategic partnership with your vendor, reducing conflict, monitoring value and leveraging the contractor’s insight into tech innovation to increase efficiency and benefits.