Telecoms strategy, design and procurement are increasingly important parts of any IT strategy and telecommunications costs are often one of the largest items in an IT budget, yet achieving improved outcomes through the procurement process is getting ever more difficult
Through working with The Network Collective, our customers have a trusted partner to help them understand the market, make the right technical choices and ultimately achieve an enhanced telecoms solution that supports their business needs and fits their budget.
When you go to a restaurant, do you always check the bill before paying? If you’ve had a simple meal for two, this is not a difficult task. You can easily tell if a side salad has been added that you did not receive, or you have been charged for three steaks when you had two. All the same, it’s tempting to just pay up without taking the time to read the bill carefully.
This is like telecoms billing, apart from instead of a meal for two in a restaurant your business might be comparable to feeding two thousand people at a series of restaurants around the country. How can you tell what people ordered and if the price on the bill matches that on the menu?
It should be straightforward to check you are getting good value from your telecoms vendor, but in practice it can be complex and challenging. Most companies don’t even have a clear picture of their estate inventory and usage, so how can they tell if the bill is accurate and reasonable? This is where Billing Management can introduce greater control, efficiencies and cost savings.