Jon Copley

Head of Delivery Assurance

020 8392 0830

Jon is TNC’s Head of Delivery Assurance, providing vital project delivery support, oversight and assurance on the roll out of large-scale strategic telecoms projects for TNC’s clients.

Jon and his team ensure that all project roll outs happen smoothly, to time, and that the data flow between suppliers and clients during the project is seamless, minimising risk. In order to deliver this capability, Jon developed TNC’s delivery portal, ‘Clarity’ – an invaluable tool which TNC uses to track projects in line with industry project methodologies and provides market leading project visibility and project management.

Jon has been an integral part of the TNC team since 2013, working as a Principal Consultant before his move into Delivery Assurance, providing procurement and strategy expertise across all telecoms service towers –

WAN, Voice, Mobile, and Unified Comms. His extensive market knowledge of telecoms ensures he is fully able to understand potential project risks and opportunities in his current delivery assurance role.

Prior to working at TNC, Jon worked at Morrisons supermarkets in senior supplier management and IT procurement roles, including managing an IT budget of £70 million.

Jon’s previous experience in IT outsourcing included engineering, team management, service delivery, account management, and vendor & commercial management. Jon uses all these skills daily to assure delivery of projects for TNC’s clients.

Jon is passionate about project delivery and ensuring maximum client satisfaction on all TNC’s Delivery Assurance engagements.